RETURNS & EXCHANGES
DELIVERY
Standard Delivery
Standard delivery times vary from 2-3 working days.*
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Collection
For our local customers, we offer free collection from our shop on Silver Street, Berwick upon Tweed. Same or next day collection usually available when ordering before 1pm**. Please see our store opening hours or contact us for more information.
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Hyundai
Hyundai products shipped separately.
*Standard delivery times of small Hyundai products vary from 1-3 working days. For larger items, delivery can take up to 3-5 working days.
**Hyundai products excluded from same or next working day collection. Collection times for Hyundai products vary from 1-3 working days. For larger items, collection can take up to 3-5 working days.
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JCB
JCB products shipped separately.
*For items weighing under 70kg please allow 1-3 working days. Order by 12.30pm for same-day dispatch (weekdays only). Exclusions apply.
**For items weighing over 70kg please allow 2-5 working days. Exclusions apply.
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Accepting DeliveryL Please be aware that you MUST check the condition of your product(s) immediately upon delivery. If an item is delivered damaged you must notify us within 24 hours. We cannot consider claims for transit damage beyond 48 hours following delivery.
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RETURNS & EXCHANGES
At Unit 11, we want you to be completely satisfied with your purchase.
If you are not satisfied with your purchase, you can return the product within 30 days of the delivery or purchase date. The product must be in its original condition and packaging. We will issue a refund once we receive the product and confirm that it meets our return policy criteria.
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Please visit us in store or send us an email to initiate the returns process. Return postage costs are at the buyer's expense.
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For Hyundai returns, please visit our Hyundai Warranty page.